Patio Presents at RightsCon
On June 7, Patio’s Trust and Safety team presented at the 11th Edition of
RightsCon, an international summit on digital rights. The annual conference
draws over 8,500 participants from over 150 countries. Patio’s session, entitled
“Should startups have policy rules? A workshop on the Santa Clara Principles and
early stage companies” examined the challenges and benefits of investing in
platform safety early in a company’s life cycle. For more information about
RightsCon, you can find the conferen
Our Transparency Reports
At Patio, we take our users’ safety seriously. To that end, we have developed a
system of content moderation to limit the spread of harmful content on our
platform. One important component of these safety efforts is our transparency
report, which details how we’ve enforced our community guidelines.
Our reports:
January-March 2022
[https://drive.google.com/file/d/1A58WBRRYUip2xXqOO-8mc85bUWIXJeZK/view?usp=sharing]
April-June 2022
[https://drive.google.com/file/d/1MU0fMGw6UWac-IfBBl_8vcUQC
Our Research
At Patio, we know that the challenges of keeping our platform safe and healthy
are constantly evolving. That’s why our Trust and Safety team is always
researching emerging issues in the fields of content moderation and how
platforms can be good actors in the world. We’re excited to announce that our
team has recently published some of that research in the Journal of Online Trust
and Safety. Our article describes the company’s experience balancing our stance
against harassment and making all user
Our Appeals Process
Our team has made clear from Day 1 that safety is a top priority for us at
Patio. That’s why we have Community Guidelines accessible on our site and in the
app that guide what type of behavior is allowed on our platform. In addition to
our Community Guidelines, we also have a Trust and Safety team that’s in charge
of reviewing all reports of bad behavior that are seen on Patio. Our Safety team
reviews every report that comes in and takes action. You can always expect
clear, research-based decisi
Our Safety Policies
At Patio, we care about making it easier for users to connect and collaborate.
Safety is a key part of that mission, which is why our core value on the safety
team is to always be user-first. When we create our safety policies we
constantly think about what is best for the people who use Patio.
We think it’s totally natural for users to want to understand what these safety
policies are and how we come to certain decisions. We agree! We don’t want
Safety on Patio to be a black box the way it ca
Introduction to Patio’s Safety Initiatives
At Patio, our mission is to build useful tools that help people live,
communicate and collaborate. We know that users come to Patio to find community,
and a critical part of our mission is to ensure that the communities created on
Patio remain healthy. That’s why safety has always been a core value for our
team, and it was obvious to us that we would incorporate the best Trust and
Safety practices into our product from the beginning. Here are a few of the
early steps our team has already taken t
